By Jay Forte
If you’ve ever traveled, you’ve likely heard this line announced repeatedly over transit PA systems. It is a reminder to tune in, to be aware of anything that looks out of the ordinary for your safety and for the safety of the traveling public.
See something, say something is a powerful mantra I believe can be used in various aspects of your life. Take the workplace, for example. What if it were your habit to tune in, pay attention and share your thoughts about what works and doesn’t work in how you deliver an exceptional employee experience? What difference could this make in your business?
All too frequently, we move through our days following routine, so much so that we often miss when things change or overlook something new. This is why the expression “thinking outside the box” was created. Its intention was to challenge people to think creatively by activating non-conventional thinking, something that can only be done when you expand what you see.
Most of us look straight ahead; we go through life with blinders on, not noticing anything out of our direct line of vision. So, I think it’s time we updated our terminology. Instead of “thinking outside the box,” let’s “see things out of the corner of our eyes.”
This focus on seeing connects us to our world, but now with the awareness to move our blinders just a bit in both directions to increase what is available to be seen. And once seen, it can be considered. You can’t make a difference and improve things if you don’t first see / notice them.
The see something, say something manta reminds us of two things. First, it offers a reminder to be more attentive, aware and watching. Tune in to every element of your life at work – your workplace (as a whole), your customers, your products, your existing processes. What’s working? What’s not working? What can be improved?
Second, the see something, say something mantra offers a reminder to take responsibility. Once you expand what you notice and see, how are you taking the responsibly to share your thoughts, ideas and possibilities to make things better? Or do you wait for your manager, leader or colleague to propose something, improve something or challenge something?
If you see something, say something. Tune in, watch and notice more. Expand what you see. And when you see new things or ways to make things better, say something. Take responsibility; don’t wait for others.
Important Questions from a Coach:
- What is one thing you can do today to expand what you see, to move your blinders and see things out of the corners of your eyes?
- What is one thing you have been stepping over that you should say something about to improve it?
- How might you use this same thinking at home and / or in your personal life?