Mindfulness is all the rage, and for good reason. Mindfulness is the process of using what you gather by being aware in this moment to be more intentional and effective in your next decision or action. Think of it as going through your work day on purpose (not in habit mode or on autopilot).
Most employees do their jobs without much intention. They get into a routine and they look at customers, their workplace, their colleagues and their lives in very much the same way they did the day before. It’s not a flaw, it is just that we haven’t learned how to be really aware of what is going on in front of us to mindfully and intentionally use it to make our next choices, actions and decisions better. We’re unintentionally mindless, stuck in our habits, missing out on opportunities to see more, do more and be more.
But imagine if all of your employees paid attention on purpose and regularly asked the question, “What could I do to make this better?” What improvements and efficiencies could you see or benefit from? What improvements could result in your customer relationships? How might your workplace culture improve?
Here are three ways to help your employees become more aware and mindful to be tuned in and present, and to do more in the workplace on purpose.
- Reframe mindfulness. Many people think mindfulness means meditation – and they are either pulled to it or repelled by it. Though you can certainly develop mindfulness through meditation, I find reframing mindfulness for the workplace to mean “focused attention – paying attention on purpose and using that information to make better decisions.” This reframed definition helps organizations openly support and welcome mindfulness training. Consider making mindfulness an expectation of all roles and a core value of the organization.
- Teach mindfulness. Helping your senior managers learn how to be more mindful enables and empowers them to develop the same skills in their people. Engage a coach to help your senior team learn how to be both more aware and mindful. Then, provide education and practice for your employees to help them learn, use and benefit from being more aware and mindful. Constantly reinforce the value of attention and intention as a means to achieve goals and improve results, both personally and professionally.
- Applaud mindful performance. As the saying goes, “what gets rewarded, gets repeated.” When you applaud your employees for their effort and progress in tuning in, thinking more intentionally and acting more mindfully, you encourage them to continue. By naturally paying greater attention, employees will see opportunities to resolve challenges, think differently and improve responses. Be on the watch for these improvements to applaud, support and encourage them.
Being mindful is a way of being in work and life. It is about being tuned in, present and watching on purpose to use the information in this moment to make your next moment better. This yields greater results than the habit and autopilot approaches most of us currently have.
Develop your mindfulness habits then commit to helping your employees develop theirs. There is a great big world filled with information for you and your team to notice it, so you can use it to make your next decisions, actions and choices better.
By Jay Forte
Consider reading When is it Okay to Do Just Enough at Work?